Product Owner | Senior Product Manager

Thailand・ https://t.me/zagge・+66980151995・[email protected]・https://www.linkedin.com/in/zagge/

Summary

Senior Product Manager with over 8 years of experience leading cross-functional teams to deliver user-centric solutions and drive business growth. Skilled in conducting market research, analyzing user stories, designing user flows, and writing product requirements. Proven expertise in building scalable products, integrating data-driven decision-making, and optimizing team performance. Achievements include launching successful products, enhancing workflow efficiency, and driving product adoption.

Professional experience

Senior Product Manager

Human (human.org) · August 2024 - February 2025

An American startup with its own blockchain and mobile application (iOS/Android).

• Boosted friend invite conversion rate by 10 p.p. by improving UX.
• Increased verification success by 5 p.p. by conducting research, improving UX, and reducing errors.
• Implemented a data-informed decision-making approach, which helped focus on higher-priority tasks.

Laid off due to expense optimization.

Head of Product

karpov.courses · July 2022 - August 2024

An EdTech company in the field of Data Science. Led the development of an educational platform (LMS).

• Reduced operating expenses by 10% by automating payment processes.
• Increased the average price per unit by up to 25% by implementing bank installment plans.
• Lowered CAC by 30% by implementing an internal currency referral program built from scratch.
• Reduced support costs by 20% through the implementation of an AI chatbot.

Senior Product Manager